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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laney Benson

April 11, 2024

5  out of  5 rating by Laney Benson
"i love using state farm, mrs. cindy and mrs. jeni are the best! always so helpful!"
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Lexi Peerey

April 11, 2024

5  out of  5 rating by Lexi Peerey
"Amazing and always willing to break things down to my level of understanding."
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April 11, 2024

5  out of  5 rating by Jeremy
"Lacy was of great help to me, made sure I understood everything and made sure I was getting the most out of my policy!"
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Austin C

April 11, 2024

5  out of  5 rating by Austin C
"It was nice to get back to a local agent instead of a provider that has a presence primarily on the internet. It is so much easier to get help dealing with an office in your neighborhood versus a voice on the phone or chatting with someone whom could be in another state."
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Ashley Pannell

March 25, 2024

5  out of  5 rating by Ashley Pannell
"Lacy made setting up a policy so easy and in no time at all! She is so nice, i’m glad we chose her to help us!!"
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Breyanah Lovette

March 6, 2024

5  out of  5 rating by Breyanah Lovette
"Absolutely love this office and staff! There’s always a nice warm smile from Jeni when you walk in the door. If it were not for this office, I would not understand the importance of Life insurance. Cindy really broke it down for me in a way that I understood and helped me realize the importance of setting up for the future! I appreciate that they look out for our best interests and take the time to educate us like they are looking out for their own families."
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Lesha Macc

February 28, 2024

1  out of  5 rating by Lesha Macc
"They call you when you miss a payment but do not inform when you have a change to the policy"
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Chelsey Wright

February 27, 2024

5  out of  5 rating by Chelsey Wright
"The best insurance company I’ve ever had! Everyone there has always been so nice and helpful. I’ve been with them for 2 in a half years now, I had complications with something and Linda Ervin did everything she could to help and i greatly appreciate her for it! Oh and the new office is nice! I recommend this place to everyone I can."
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Troy Lovette

February 16, 2024

5  out of  5 rating by Troy Lovette
"Really nice people. Been with them for a few years now and have not been disappointed. Just recently got a better policy combination due to their determination to make sure I was getting the best deal possible"
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Deborah McWhorter

December 27, 2023

5  out of  5 rating by Deborah McWhorter
"They are the sweetest people ever and i love working with them"
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October 12, 2023

1  out of  5 rating by RONNIE M
"claim assistant needed BUT (other state farm driver HIT) wait wait wait hold no one avail...sit wait.... wait...but hey always(50+yrs) paid! ON TIME ......"
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George Byers

September 11, 2023

5  out of  5 rating by George Byers
"I've been with State farm sense 1972 and I the work and effort Chris Ford has put in to grow his business."
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Kevin Hollingshead

July 27, 2023

1  out of  5 rating by Kevin Hollingshead
"Rip off artist...DO NOT deal with him. Been ripping folks off for years,"
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Chris Cooper

May 20, 2023

5  out of  5 rating by Chris Cooper
"What a great guy!"
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Richard Lindsey

March 15, 2023

5  out of  5 rating by Richard Lindsey
"Excellent service!"
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Bob Builder

February 11, 2023

2  out of  5 rating by Bob Builder
"Some of the friendliest and nicest customer service reps I’ve ever spoke to. The issue is that even though they have some sympathetic employees, there are several mistakes that were made on my account due to the lack of understanding by the reps. There were changes made to my account that were not updated correctly. I have multiple cars associated with my account which one was removed when that was never supposed to occur. Billing information changed to another person which also was not supposed to occur. Now I am stuck paying additional fees due to the reps wrongfully updating accounts. Terrible service, great customer service voices."
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Blake Cutshaw

August 24, 2022

5  out of  5 rating by Blake Cutshaw
"Had a prior issue but it was fixed almost immediately"
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Laurie Motley

July 6, 2022

5  out of  5 rating by Laurie Motley
"Had a tree company drop a tree on my house and then take off without covering damage. Went to my insurance and they got it going and taken care of. The claims department I was having some issues with but Linda helped keep on top of them to get it finished."
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Shy Jlizzy

March 2, 2022

1  out of  5 rating by Shy Jlizzy
"I accidentally said house insurance and one of them made fun of me"
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Terry Padell

July 26, 2021

5  out of  5 rating by Terry Padell
"Always done a great job.been a customer for some time there great."
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Jarrod Sanford

February 14, 2021

5  out of  5 rating by Jarrod Sanford
"Ms. Cindy is the best"
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Charles Trimmins

January 28, 2020

1  out of  5 rating by Charles Trimmins
"Never been there😀 you should stop by and bring the family. There are some really great and caring people there"
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Phil Harris

August 20, 2019

5  out of  5 rating by Phil Harris
"They have always been very helpful to me and can deal with most things over the phone. I've always got a pretty fair rate with them on my car insurance also. I have found cheaper rates other places though but when you have to file a claim State farm usually makes the process really easy and it's worth the little bit extra cost on the premium."
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Juliana “The Lady Juliana”

January 17, 2019

5  out of  5 rating by Juliana “The Lady Juliana”
"They are very nice"
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Brian Woodall

July 23, 2018

5  out of  5 rating by Brian Woodall
"Great people very helpful"